Terms & Conditions - OVERVIEW
This website is operated by Chatru Pede Wala. Throughout the site, the terms “we”, “us” and “our” refer to Chatru Pede Wala. Chatru Pede Wala offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any Services.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part by posting updates to our website. Your continued use constitutes acceptance of those changes.
Our sweets manufacturing and sale are regulated by the Food Safety and Standards Authority of India (FSSAI). Our FSSAI Registration No. is 21422130000362.
SECTION 1 - ONLINE & OFFLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or you have given consent for your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including food safety regulations).
Any misuse, fraud, or violation of these Terms will result in immediate termination of Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our sweets, recipes, or packaging design without express written permission.
Headings used are for convenience only and do not limit these Terms.
SECTION 3 - ACCURACY & INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. Product images are for representation only; actual packaging/appearance may vary.
SECTION 4 - MODIFICATIONS TO SERVICE & PRICES
Prices for our sweets are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part thereof).
We shall not be liable for any modification, price change, suspension, or discontinuance.
SECTION 5 - PRODUCTS OR SERVICES
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Certain sweets may be available exclusively online.
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All products are subject to availability.
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Since sweets are perishable items, return/exchange is subject to our Refund & Cancellation Policy available here: https://chatrupedewala.com/policies/refund-policy
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We take utmost care in hygiene, preparation, and packaging as per FSSAI guidelines.
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Product taste, freshness, and shelf life may vary depending on storage and weather conditions.
SECTION 6 - BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. Orders may be restricted based on customer history, delivery location, or stock availability.
You agree to provide accurate billing/shipping details. Incorrect details may result in cancellation.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools (delivery, payment gateways, etc.) without liability. Use is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Links on this site may lead to third-party sites. We are not responsible for their content or services.
SECTION 9 - USER COMMENTS & FEEDBACK
By sharing suggestions, feedback, or reviews, you grant us rights to use, publish, and distribute them without obligation.
Offensive, false, or misleading content may be removed.
SECTION 10 - PERSONAL INFORMATION
Your personal data is handled as per our Privacy Policy: https://chatrupedewala.com/policies/privacy-policy
SECTION 11 - ERRORS & OMISSIONS
We reserve the right to correct errors (pricing, product details, offers, etc.) without prior notice.
SECTION 12 - PROHIBITED USES
You may not use our site or products:
(a) for unlawful purposes,
(b) to violate food safety standards,
(c) to defame or misrepresent our brand,
(d) to resell without authorization,
(e) to spread harmful content (viruses, spam, etc.).
Violation may result in immediate termination of services.
SECTION 13 - DISCLAIMER & LIABILITY
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Our sweets are prepared under hygienic conditions and as per FSSAI standards.
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However, we do not guarantee that all products will meet every individual’s personal taste preference.
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We are not liable for any allergic reactions. Customers are advised to check ingredients before consumption.
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To the fullest extent permitted by law, Chatru Pede Wala shall not be liable for any direct, indirect, incidental, or consequential damages arising from product use.